Author: Cecilia

How can we listen well when we have limited time and high demands? This is an important question across all types of organizations.  And especially in the medical environment, have a potential life and death answer. The ability of health providers to listen is key to enhancing the patient experience and giving quality health care.  … Continue reading The Importance of #Listening in the Patient #Healthcare

Everyone has had life and work experiences that we are afraid to share with others.  Yet keeping it inside can influence how we feel and impact our behaviors at work and at home. And we may not always fully understand our experiences and our behaviors. This episode is an amazing example of how listening can… Continue reading #Listening to Stories for #Healing and #Transformation with Liliane Pari Umuhoza

How do we listen to really know if we are speaking our truth in our daily grind? When do we know if we are using our authentic voice or if we are repeating repetitive, memorized scripts inside our own bubbles of agreement? Elissa shares stories and examples to help us become more connected to our… Continue reading Unlocking Your #Authentic Voice by #SpeakingYourTruth with Elissa Weinzimmer

It’s hard to function from a place of care and collaboration when everyone is under pressure. The complexity of different perspectives, opinions, budgets, deliverables, and stresses create even more challenges.  In this episode, Samantha shares about horizontal leadership and how listening plays a key role, along with managing time. She shares stories about how understanding… Continue reading #HorizontalLeadership: The Secret Magical Potion of Listening and Time with Samantha Slade

Now is the time to start designing effective organizations of the future.  Are you ready to design your organization to be more empowered, innovative, and productive? What designs support organizational structures that create faster and effective decision-making processes, the kind that allows everyone the chance to speak up and be heard. Jodie Goulden is the Founder… Continue reading Designing Better Ways of Working: Creating an #Intentional #ListeningCulture with Jodie Goulden

As humans, one of our greatest longings is to be heard. Through listening, we develop a certain connection to people around us in ways only possible through human interaction. These bonds help find solutions to most of the problems facing humanity.  The thing is, there are some issues that we can’t handle by ourselves. Yet,… Continue reading #Cultivating Meaningful #Relationships through #Compassionate #Listening with Michael Gingerich and Tom Kaden of Someone To Tell It To

Each person can be unique in how they show up as a listener. Even if they are at the exact same meeting and listen to the exact same information, each person’s perspective may be different from the rest. This is normally frustrating, yet when we understand different types of listening, we can tap into the… Continue reading Cultivating the #ListenFirst Movement with Communications Scholar Graham Bodie

Do you feel heard by the organization you work for as an employee? Which companies do you feel listened to as a customer? What have you experienced to know whether your voice is being heard by politicians? Do your employees, customers, and stakeholders feel heard…or not? How can we transform 100s, even 1000s of potential… Continue reading Impacting the #BottomLine through #Scaling #OrganizationalListening with Jim Macnamara

Imagine if you would have told your teacher that the way they just taught something was really lame? It probably would NOT be a good outcome. At a school in Austin, Texas, teachers, or as they call themselves, GUIDES would respond differently. They listen, ask questions, and let students co-create the curriculum so that they… Continue reading #education disruption and #innovation through #listening with Mike Yates

What can happen when three strangers from three different countries come together and listen to each other deeply? They learn to live well and become wiser.  In this episode, Raquel interviews Susanne Conrad, a learning consultant and online coach in Germany, Martin Farrell, an international facilitator and coach in England, and Patricia Koster, a transformation facilitator in the Netherlands.… Continue reading Developing Meaningful work With Others Through Listening

Listening training can improve workplace performance, creating an environment where employees feel empowered and collaboration is fostered. Dr. Guy Itzchakov is an Assistant Professor at the University of Haifa, Department of Human Services. He earned his Ph.D. from the Hebrew University of Jerusalem in 2017. He did research that draws on Carl Rogers’s theory focusing on how… Continue reading Evidence on Listening Training and Workplace Performance with Guy Itzchakov

Listening is one skill that is hard to practice. It goes beyond hearing the person. Truly keeping quiet, having introspection within while connecting with the other person, nurturing that curiosity to wonder, and pondering the impact you make on another are key components. Rebecca Johns is a Personal and Professional Development Coach and Trainer. Her background… Continue reading The Power of Deep Listening with Executives with Rebecca Johns

Niels Van Quaquebeke is an organizational psychologist based in Hamburg, Germany. He is recognized as one of the Top100 German-speaking business scholars under 40 (Handelsblatt). He is the recipient of multiple awards for his teaching and is frequently featured in public media. He has a book on the psychology of leadership (currently only in German).  Often… Continue reading Leaders and Asking Questions: The Surprising Discovery of What Is Needed to Find Solutions and Build Relationships with Niels Van Quaquebeke

Are the leadership and listening skills needed in life or death situations that different than those needed for organizational agility and success? And what about leaving your legacy and having an impact beyond your immediate environment, often not really knowing the ripple effect our actions of created. Parker Frawley is a 24+ year combat veteran and decorated… Continue reading Leadership & Listening: Challenges, Impact and Leaving an Unexpected Legacy with Parker Frawley

Corine Jansen has been Chief Listening Officer for different organizations in the Netherlands and has experienced the value of listening. She says, “We often make the mistake that we think listening costs a lot of time. But listening is creating an encounter and that encounter is made in a few seconds.” Corine Jansen is a Certified Listening… Continue reading Practical Insights for Leaders to Bring Listening Into Their Organizations That Have Real Impact with Corine Jansen (Part 2)

Can you imagine a job where all you have to do is listen? Corine Jansen has been Chief Listening Officer for different organizations in the Netherlands and this is what she did–she listened. She listened to customers, she listened to patients, she listened to doctors…she listened. And the value of listening even surprised management.  Corine… Continue reading How Listening for Survival As a Young Person Changed to Listening for Transformation in Organizations with Corine Jensen (Part 1)

Kathrin O’Sullivan is an experienced organization development consultant, facilitator, executive coach and speaker with twenty years of experience in the tech industry.  She is based in Silicon Valley and works internationally.  Kathrin believes that in service of creating a world where everyone can thrive, we need smart leaders who are curious, grounded, open, and passionate about… Continue reading Keys to Listening in the High-Stake Tech World for Effective Collaboration with Kathrin O’Sullivan

Oscar Trimboli is an experienced coach and mentor to senior executives. He has worked with executives at CEO and CFO level and with senior divisional and functional executives in a range of industries. He is the author of Deep Listening: Impact Beyond Words, a professional speaker and mentor, as well. This episode focuses on listening in organizations… Continue reading Oscar Trimboli on Listening in Organizations and to Customers

Oscar Trimboli is an experienced coach and mentor to senior executives. He has worked with executives at CEO and CFO level and with senior divisional and functional executives in a range of industries. He is the author of Deep Listening: Impact Beyond Words, a professional speaker and mentor, as well. This episode focuses on listening in organizations… Continue reading Oscar Trimboli Full Interview: Getting Personal and Down to Business with Listening